Last updated: 10/07/2025
This Privacy Policy outlines how Natural Born Roofers Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or engage with our services.
1. Who We Are
Natural Born Roofers Ltd is a family-run roofing company based in Dunfermline, serving Fife, Edinburgh, and central Scotland. You can contact us at:
📞 07368 635 961
✉️ info@naturalbornroofers.co.uk
2. What Personal Data We Collect
We may collect and process the following information:
- Your name, email address, and phone number
- Property address (for quotes or service visits)
- IP address and browser details (via analytics tools)
- Any information you submit via contact forms or email
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide quotes
- Schedule and deliver roofing services
- Send updates or service-related communications
- Improve our website and customer experience
- Comply with legal obligations
We do not sell or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
- Consent — when you opt in to communications
- Contract — to fulfil a service you’ve requested
- Legal obligation — for record-keeping and compliance
- Legitimate interests — to improve our services and website
5. Cookies & Analytics
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can manage cookie preferences via your browser settings. For more details, see our [Cookies Policy].
6. Data Retention
We retain personal data only as long as necessary to:
- Deliver services
- Maintain records for legal and tax purposes
- Improve customer experience
You can request deletion of your data at any time.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Lodge a complaint with the ICO (Information Commissioner’s Office)
8. Contact Us
For any privacy-related queries or to exercise your rights, contact:
📞 07368 635 961
✉️ info@naturalbornroofers.co.uk